At Kaia, we:
Are user centric, we view technology as a way to improve a user’s life
Have a bias for action, getting feedback iteratively is the only path for success
Strive to be articulate and humble, and accept being wrong occasionally
Are unafraid of tackling “impossible” problems
Roll with the punches, adapting easily to an ever changing environment
While this list isn’t everything that we strive to live by, this is the core of who we are as Kaianeers.
We know that companies that have a strong culture and higher purpose perform better in the long run. As we continue to grow, we must live by our values in order to keep our culture alive and well.
In order to maintain our culture and strive to be the best company and team that we can be, we follow the below values:
We always put our users first
Kaia builds the best products in the world by caring deeply about chronic disease patients and serving their needs above all else.
Kaianeers identify with our vision and are energized by contributing to that vision for the benefit of the many.
We listen to and advocate for our users and in doing so, we offer solutions that put the power back where it belongs: in their hands.
We help each other to deliver the best results
We put the achievement of the team ahead of individual achievement. Thus, being kind and providing constructive criticism are core cultural values.
We clarify problems in order to find the best solution, and we don’t avoid constructive conflict in order to get along.
We collaborate across disciplines and break down siloed thinking.
We listen to each other, challenge each other, celebrate each other, and grow stronger together as we learn from our failures and successes.
We are owners
No Kaianeer waits for permission to be a leader. We are proactive and do the right thing, even when no one is watching.
We never say ‘this is not my job’. If we see a problem or challenge outside our core job description that could lead to negative effects for our team or our users, we take action to solve that problem.
It doesn’t matter what role we play in the company, our actions directly contribute to the Kaia mission.
We dive deep into topics to find the best solutions
We take the time to fully understand and appreciate a problem in all its complexity and move ahead only when we have confidently reached a solution.
Data-driven decisions and hypothesis-driven experiments are the primary tools we use to discover and deliver the best solutions.
Just like chronic pain, you must look at the problem holistically in order to come up with a solution. There are many parts, but the problem can not be solved until all are addressed.
We excel at execution
We dream big but are also able to put one foot in front of the other to get there.
We pragmatically create a plan of action and then push ahead to get things done, never letting ambiguous or adverse circumstances stop us.
We are eager to learn and have an impact
We strive to build something bigger than we are with an infinite vision for improvement but do so with humility. We aim to build a bigger cake instead of wanting to have the biggest piece of the cake.
Kaianeers have the highest expectations of ourselves and others, but we are transparent about our strengths and weaknesses while seeking to develop new skills and expertise required to bring Kaia to the next level.
We recognize the need to learn and improve, independent of past successes and titles.